Contact support: https://support.stripe.com/contact/email?email=true&subject=Migration+away+from+Stripe

Here’s the language you should use:

Subject:

Time-Sensitive: Payment Processor Migration - Stripe to Finix

Dear Stripe Support,

I'm writing to request urgent assistance with migrating our customer payment information from Stripe to Finix. We're transitioning our business management platform from {current system name} to Noto, and this transfer is time-sensitive for our business operations.

We need this migration processed as soon as possible, including:

  1. Transfer of stored payment methods
  2. Customer payment profiles

Could you please confirm when this can be completed? We want to ensure minimal disruption to our recurring customer payments while maintaining the quickest possible timeline.

Thank you for your prompt attention to this matter.

The Stripe team will then respond with these questions. For these questions, answer with the following: